Privacy Policy
OncoLB ("we", "us", or "our") processes personal data for website communication and clinic messaging workflows, including WhatsApp-based communication.
1. Data We Process
- Contact data such as phone number, WhatsApp ID, and email.
- Message content and media sent to clinic communication channels.
- Message metadata such as delivery status, timestamps, and technical logs.
2. Purpose of Processing
- To operate clinic communication and patient support workflows.
- To maintain service reliability, security monitoring, and auditability.
- To respond to support requests and operational inquiries.
3. Sharing and Processors
Data may be processed through service providers required to operate the service, including Meta WhatsApp Cloud API and hosting/infrastructure providers.
4. Data Retention
Data is retained only for as long as needed for service operation, legal requirements, and legitimate business purposes.
5. Your Rights
You may request access, correction, or deletion of personal data by contacting m.minhem1@gmail.com.
6. Contact
For privacy-related requests, contact: m.minhem1@gmail.com.